It will install, the mac appears automatically in your SEP cloud. Upload it your Jamf Cloud and enroll with a policy. So, what you really need is the Symantec Endpoint Protection.UniversalESD_RI.pkg. We had the same problem: The same source on several macs, different output. If you don't get those two files but some mpkg files and a ist instead: Something went wrong! You should repeat this steps on another Mac. You should get two files: Symantec Endpoint Protection.UniversalESD_RI.pkg and fsdmanifest.js. You will see a loading bar, afterwards it shows you a Save As button. Download package -> You will get the file: SEP_Package_Downloader_Tool.app. other than Default (I really don't know why this is necessary, but Symantec told us to do so) Go to 'Settings' -> 'Installation Package'. 
Move over to your Symantec Security Cloud and switch to the 'Endpoint' tab. Be sure that all three of our sending IPs are added to this list.I don't know if this is still a topic for you, but as we also struggled with deploying our Symantec Cloud v15 (using the SEP 14.2 client) I will give you a short step-by-step instruction: This new policy will allow any inbound mail flow originating from our IPs to reach your users. To add the entry to the list, click Update. In the Description field, enter brief details about the new entry. In the Domain/Email/IP field enter the IP address of our mail servers. For the most up-to-date list of our IP addresses, please see this article. 
The Domain/Email/IP and Description fields become editable.Ensure that Global Settings is selected in the domains drop-down list.Select Services > Email Services > Anti-Spam.For more information on Symantec's position, please see their article on Phishing Assessment tests and Email Security.cloud. You may want to consider smart hosting, which you can learn more about in this article. They recommend sending phishing tests directly to the receiving mail server to avoid having our simulated phishing emails blocked or creating false clicks on your phishing tests. Symantec does not recommend sending phishing tests through the Email Security.cloud infrastructure.
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